COVID-19

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PLEASE NOTE: Given the COVID-19 pandemic, please CALL US FIRST before you come to the Health Center. Our staff will assist you in determining if a face to face or virtual appointment is best for you at this time. In addition, in an effort to lesson exposure  — both for our patients as well as our staff — we ask that adult patients come into the Health Center alone (please come alone or have any guests wait outside); children may be accompanied by one adult only. Please see below for updated hours of operation and special notices during this pandemic.

ZOOM TELEHEALTH PATIENT DIRECTIONS

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MEDICAL & BEHAVIORAL HEALTH UPDATE

As of 3/28/20: Due to the COVID-19 pandemic, ONLY clinically necessary appointments will be scheduled face to face. We are offering virtual or phone appointments for all other appointments. Please call us at 315.782.9450 before you come in. Our staff can assist with any questions. When you call us please let us know if you have a fever, cough, shortness of breath, have traveled to a high risk area, and/or have potentially been in contact with someone with COVID-19. Hours of operation: 238 Arsenal Street, Watertown: 315.782.9450. Mondaty - Friday 8:00 a.m. - 6:00 p.m. Saturdays 8:00 a.m. - Noon for pediatric patients only. Health & Wellness Center at Jefferson Community College, 1220 Coffeen Street, Building #17, Watertown: 315.786.1042. Open to all students, staff, and individuals living in the community; Monday - Friday 8:30 a.m. - 4:30 p.m. Scheduled and same day appointments available at all sites.

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DENTAL & WIC UPDATES

As of 3/28/20: Following NYS mandates, our Watertown, LeRay, and Lowville dental sites are scheduling ONLY emergency dental appointments. Hours of operation for each site are as follows: Watertown Dental: 315.782.9450, Monday - Friday 8:00 a.m. - 4:30 p.m. LeRay Dental: 315.782.2628, Monday - Friday 8:00 a.m. - 4:30 p.m. Lowville Dental: 315.376.4500, Monday - Thursday 8:00 a.m. - 6:00 p.m. Closed Fridays. WIC Program Due to COVID-19, all face to face appointments have been suspended and ONLY phone appointments will be conducted. Your benefits will remain active with phone appointments. Please call with any questions, 315.782.9222, Monday - Friday 8:30 a.m. - 4:30 p.m.

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SCHOOL-BASED UPDATES

As of 3/28/20: Our School-Based Health Centers (SBHCs) at Watertown High School, North Elementary, and Mannsville Elementary are open to serve children in the Watertown & South Jefferson School Districts. Given the COVID-19 pandemic, please CALL US FIRST before you come to the SBHCs. Our staff will assist you in determining if a face to face or virtual appointment is best for you at this time. In addition, in an effort to lesson exposure -- both for our patients as well as our staff -- we ask that children are accompanied by one adult only. Only one student and adult will be admitted into the SBHC at a time. If you do come for a face to face appointment, please call us when you arrive and we will escort you to the SBHC. The SBHCs at Watertown High School and at North Elementary are open Monday - Friday from 8:00 a.m. - 1:00 p.m. All students enrolled in the Watertown School District are welcome to call either WHS or North SBHC for medical and/or behavioral health services. Parents and/or guardians MUST call the SBHC of choice to schedule an appointment. The Mannsville SBHC is open Monday - Friday from 8:00 a.m. - 1:00 p.m. All students enrolled in the South Jefferson School Sidtrict are welcome to call the SBHC for medical and/or behavioral health services. Parents and/or guardians MUST call the SBHC to schedule an appointment. Watertown High SBHC: 315.785.3703 North Elementary SBHC: 315.786.1767 Mannsville Elementary SBHC: 315.465.3373