COVID-19

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PLEASE NOTE: Given the COVID-19 pandemic, please CALL US FIRST before you come to the Health Center. Our staff will assist you in determining if a face to face or virtual appointment is best for you at this time. In addition, in an effort to lesson exposure  — both for our patients as well as our staff — we ask that adult patients come into the Health Center alone (please come alone or have any guests wait outside); children may be accompanied by one adult only. Please see below for updated hours of operation and special notices during this pandemic.

 

TELEHEALTH DIRECTIONS & ZOOM INSTRUCTIONS

DIRECCIONES DE TELEHEALTH E INSTRUCCIONES DE ZOOM

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MEDICAL & BEHAVIORAL HEALTH UPDATE

As of 7/22/20: Our medical and behavioral health services are available to our patients either by face to face appointments at our Health Centers, or via virtual appointments or over the phone. Please call us at 315.782.9450 to schedule your appointment. Our staff can assist with any questions. If you have a fever, cough, shortness of breath/difficulty breathing, chills, repeated shaking with chills, muscle aches, headache, sore throat, runny nose, new loss of taste or smell, or diarrhea --- or you may have been exposed to COVID-19, please let us know when you call. We are taking all safety precautions to protect you, and our staff, during this time. Hours of operation: 238 Arsenal Street, Watertown: 315.782.9450. Monday - Friday 8:00 a.m. - 6:00 p.m. Health & Wellness Center at Jefferson Community College, 1220 Coffeen Street, Building #17, Watertown: 315.786.1042. Open to all students, staff, and individuals living in the community; Monday - Friday 8:30 a.m. - 4:30 p.m. Scheduled and same day appointments available at all sites.

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DENTAL UPDATES

As of 6/22/2020: Our Watertown, LeRay (Evans Mills) and Lowville dental sites are offering full services and are scheduling ALL appointments - both preventative AND emergency dental appointments. Hours of operation for each site are as follows: Watertown Dental: 315.782.9450, Monday - Thursday 7:30 a.m. - 5:30 p.m. and 7:30 a.m. - 4:00 p.m. on Fridays. LeRay (Evans Mills) Dental: 315.782.2628, Monday - Thursday 8:00 a.m. - 4:30 p.m. and 7:30 a.m. - 4:00 p.m. on Fridays. Lowville Dental: 315.376.4500, Monday - Thursday 8:00 a.m. - 6:00 p.m. Closed Fridays.

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WIC UPDATES

As of 5/18/2020: Due to COVID-19, all face to face appointments have been suspended and ONLY phone appointments will be conducted. Participants benefits will remain active with phone appointments. Please call with any questions, 315.782.9222, Monday - Friday 8:30 a.m. - 4:30 p.m.

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SCHOOL-BASED UPDATES

As of 7/22/20 All of our school-based health centers are currently closed due to summer break. We are currently working with Administrators in the Watertown City School District and the South Jefferson School District to evaluate and plan for fall 2020. If you should have questions regarding our school-based services over the summer please contact our School-Based Health Program Administrator, Heather Lupia, at 315-782-9450, extension 8086 or via e-mail at hlupia@nocofamilyhealth.org.

Covid Testing Procedure